Knowledgebase: Processing
What happens if you do not choose anything in that drop-down menu (Select Email Template) when creating an award on an activity?
Posted by Z-Lori Crowell on 06 August 2008 07:23 PM
If you do not chose an Award Email, then when you go to process you will not be able to generate an email under Processing and you will get the following message "E-mail not sent. There is no e-mail message template selected for this Award."