Knowledgebase: Processing
What verbiage is sent to the participant when e-mailing an award?
Posted by Z-Lori Crowell on 06 August 2008 07:27 PM

The email verbiage of an award emailed to a participant is tied to an Award Email Template located in Setup. However, you must select an Award Email Template under the Awards Node Detail on an activity in order to associate the certificate and scenario. 

To have different verbiage for different scenarios/certificates, create separate Award Email Templates in Setup then select the appropriate Award Email Template on the Details page of the Award node of the activity.