Knowledgebase: Miscellaneous
Receiving application error when pasting Word into rich text editor
Posted by Z-Lori Crowell on 07 May 2008 03:06 PM
If you receive an application error when pasting content from a Word document into the rich text editor and you are using a browser other than Internet Explorer (such as Firefox),  please use Internet Explorer and try again. Since Word and Internet Explorer are both Microsoft products, they are quite compatible, whereas non-Microsoft products may not be able to properly interpret Word characters or formatting, which results in an error.

NOTE: When pasting from Word using Internet Explorer, click OK to the message, "The content you are trying to paste has MS Word formatting. Would you like to clean it".